This Privacy Policy explains how Parimatch, operated by Kallila N.V., collects, processes, and protects your personal data. By using the platform, you consent to the practices described in this document. Moreover, the operator complies with applicable data protection regulations under its Curaçao GCB license. Understanding how your information is handled helps you make informed decisions about your privacy.
Data We Collect
Parimatch collects personal and technical data to ensure secure and efficient platform operation. The type and scope of data depend on your interactions with the website. Below you will find a detailed breakdown of the information categories the platform gathers from its users.
Personal Information
During registration, the platform collects your full name, date of birth, email address, and phone number. In addition, the KYC verification process requires a government-issued ID and proof of residential address. Financial data, such as payment method details and transaction history, is also stored securely. This information allows the operator to verify your identity and process transactions accurately.
Technical Information
The platform automatically collects certain technical data when you access the website. For example, this includes your IP address, browser type, operating system, and device information. Furthermore, the system records login timestamps, session duration, and pages visited. This data helps the operator improve platform performance and detect unauthorized access attempts.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity data | Name, date of birth, ID documents | Account verification |
| Contact data | Email, phone number, address | Communication and KYC |
| Financial data | Payment details, transaction history | Deposit and withdrawal processing |
| Technical data | IP address, browser, device info | Security and optimization |
| Usage data | Pages visited, session duration | Service improvement |
Purposes of Data Processing
Parimatch processes your personal data for several clearly defined purposes. First, the platform uses your information to create and manage your account. Second, financial data enables secure deposit and withdrawal operations. Additionally, the operator analyzes usage patterns to improve the gaming experience and detect fraudulent activity.
- Account management: Creating, verifying, and maintaining your player account.
- Transaction processing: Handling deposits, withdrawals, and payment verifications.
- Security measures: Detecting fraud, preventing money laundering, and ensuring platform integrity.
- Legal compliance: Meeting regulatory obligations under the Curaçao GCB license.
- Service improvement: Analyzing user behavior to enhance platform features and performance.
Data Storage and Protection
All personal data is stored on secure servers protected by industry-standard encryption protocols. The operator employs SSL technology to safeguard data transmission between your device and the platform. Moreover, access to personal information is restricted to authorized personnel who require it for operational purposes. As a result, the risk of unauthorized data access is minimized through multiple security layers.
Parimatch retains your personal data for as long as your account remains active. After account closure, the operator may retain certain data for a period required by law. Specifically, financial records and identity verification documents are kept for a minimum of five years. This retention period aligns with anti-money laundering regulations applicable to licensed gambling operators.
Cookie Policy
The platform uses cookies to enhance your browsing experience and ensure proper website functionality. Essential cookies are necessary for basic operations such as login and navigation. Furthermore, analytical cookies help the operator understand how users interact with the website. You can manage your cookie preferences through your browser settings at any time.
- Essential cookies: Required for core website functions like authentication and security.
- Analytical cookies: Track user behavior to help improve website performance.
- Functional cookies: Remember your preferences such as language and display settings.
Your Rights as a User
You have the right to access, correct, or delete your personal data stored by the platform. In addition, you may request a copy of all information Parimatch holds about you. To exercise these rights, contact the support team through the 24/7 live chat. The operator will respond to your request within a reasonable timeframe, typically within 30 days.
You also have the right to restrict or object to certain types of data processing. For instance, you can opt out of receiving promotional communications at any time. However, withdrawing consent for essential data processing may result in limited access to platform features. Therefore, consider the implications carefully before making such a request.
Third-Party Data Sharing
Parimatch does not sell your personal data to third parties. Nevertheless, the operator may share information with trusted partners for specific operational purposes. For example, payment processors receive financial data to facilitate transactions. Similarly, regulatory authorities may request data access as part of compliance obligations under the Curaçao GCB license.
Changes to This Policy
Kallila N.V. reserves the right to update this Privacy Policy at any time to reflect changes in practices or regulations. Consequently, significant updates will be communicated through email notifications or on-site announcements. Continued use of the platform after any modification constitutes acceptance of the revised policy. Therefore, reviewing this page regularly helps you stay informed about how your data is protected.